Fix it right, Fix it fast.
11. Can tenants contact you directly?
Yes, with landlord approval. We’ll coordinate everything directly to save time.
12. Do you provide job tracking and reports?
Yes, live updates, photos, and digital invoices are sent automatically for every job.
13. Do you offer 24/7 emergency cover?
Yes — day or night, our engineers are available for urgent property issues.
14. How do I pay?
Secure online payments via Stripe and all major credit cards. Receipts and invoices are sent instantly.
15. Do you guarantee your work?
Yes, all jobs come with our quality guarantee for complete peace of mind.
16. Can you manage multiple properties?
Absolutely, we specialise in multi-property portfolios for agents and investors.
17. Do you handle refurbishments and upgrades?
Yes, from small repairs to full property refurbishments and fitouts.
18. Are your services eco-friendly?
We aim to use sustainable materials and local trades wherever possible.
19. Do you help Airbnb or short-let hosts?
Yes, fast, reliable maintenance for short-term rentals to keep reviews high.
20. Why choose Maintain12?
Because we combine technology, speed, and trust local experts in London who actually show up and get it done right.
Maintain12 – London Property Maintenance, Simplified.
Fast, insured, professional. Book online today.
1. What is Maintain12?
London’s trusted property maintenance service for landlords, agents, and homeowners reliable repairs, maintenance, and compliance, all in one place.
2. What areas do you cover?
We serve all London boroughs and the Home Counties, including Essex, Kent, Herts, Bucks, and Surrey.
3. What services do you offer?
Handyman, Plumbing, electrics, heating, roofing, decorating, carpentry, refurbishments, and full compliance checks
everything your property needs.
4. How do I book?
Book online 24/7 in minutes. You’ll get instant confirmation, updates, and easy online payment.
5. Do you offer same-day callouts?
Yes, for emergencies and urgent repairs anywhere in London.
6. Are your tradespeople qualified and insured?
Every contractor is thoroughly vetted, certified, and fully insured — ensuring a safe and professional experience.
7. Do you work with landlords and letting agents?
Yes, we manage maintenance, compliance, and reporting for single or multiple properties.
8. Do you provide safety and compliance checks?
We handle EICR, gas safety, PAT, and fire checks — keeping landlords fully compliant.
9. How much does it cost?
Transparent pricing with no call-out fees or hidden charges. Free quotes available online.
10. Do you offer maintenance plans?
Yes — flexible monthly subscriptions for landlords and agents to keep properties maintained year-round.